Author Archive

create packs and manage stocks

Written by mousse on . Posted in Stocks and Shipping, Tutorials, WB Services Help

Packs options in Wiseband allow to sell packages at a unit price still managing availability of items in stock.
In the screen Products / Catalog, create a new item from “multi” or pack type. It’s still possible to change an item’s type by clicking on the type name at the bottom left.wb-creationpack1

 

Then in the item’s options, click in the “bundle” select area, and choose from the items list the ones to include in the pack.

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Weight and available quantity of the bundle are calculated from sngle items from the pack, an are the ones applying in the order cart. If one item from the pack is available without stock management, the pack will be available whatever the quantity available for this product (for example while waiting for restocking or product releasing). When a model type product is added to a pack, the pack’s models are automatically created from the item’s models. Changes to the item’s models are not possible then, unless deleting the product from the pack and adding it later (previous pack’s models are deleted in that case).

For Artists and Labels using or stocking and fulfilment services, update of inventory quantities are always done by Wiseband when receiving the products. However it’s still possible to sell products by setting then as “available” without stocks management.

For Artists and Labels dealing with fulfilment by themselves and wishing to use our advanced stocks management options, a custom setting has to be added to their Pro Wiseband account. Contact for this.

Display your music, concerts, videos and sell your products on Facebook

Written by mousse on . Posted in E-Boutique, Fans management, Help and Support, Knowledge Base, Tutorials, WB Services Help

The Wiseband app for Facebook lets you add a Music tab to your Artists’ Facebook pages do display a customizable Wiseband page.
This tab can feature several tabs  : “Video | Music | E-shop | Concerts | Contact”, a perfect solution to promote and sell your music on the main social platform.
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Here are some exemples of our tab used : – Talisco Facebook shopGrèn Sémé Facebook shop If you don’t have a Facebook page, create one here : http://www.facebook.com/pages/create.php or transform a Facebook profile to a page, that may be better to build your page’s first audience. Here are the steps to create your Music tab on your Facebook page : In Wiseband admin console : 1) First check you already created the Wiseband widgets your want to use  in your page (player / shop / concerts ) 2) Create your Wiseband Artist’s Page (tutorial here : http://blog.wiseband.com/band-fm-artist-page/) 3) Display this artist page on your Facebook page Keep in mind that what you display on Facebook is a Wiseband artist’s page !   You could personalize your page and choose the options you want to display on your Facebook tab (player, e-shop, concerts, video etc.)   Step 1:  Create a new Wiseband “component”. This step depends on your contents and your desires :   – If you want to integrate music into Facebook, you have to create a playlist with this button :  Menu > Promotion > Player to share > Create a new playlist or Wiseboard > Publish a music player  (faster way)   – If you want to sell your products on Facebook, you have to create your products first :  Menu > Products > Catalog > Create a new product then, you have to create a shop which will include the products :  Menu > Products > E-shop > Create a new E-shop    – If you want to display your next concerts, you have to create the events with:  Menu > Promotion > Concerts  then in the page  “Create an event”   Step 2 : Create an artist page firstly, if you don’t have one. (Tutorial here: http://blog.wiseband.com/band-fm-artist-page/)  Menu > Promotion > Artist page > Create a new page Here it is possible to display several things: a banner, a background picture, a player etc. Warning : on Facebook, some artists’ pages functionalities are not available. Indeed, it is about space and  aesthetic homogeneity on Facebook, such as background color and picture.     By ticking or not the on / off button, you display or hide the component. By ticking some components, informations will appear and allow you to choose the Wiseband product you want to display. Do not hesitate to try all of these components ! Then, click on Save.   All of the artists’ pages have a personalized URL, which includes your band name and your page name : ex: http://www.band.fm/theprocussions/music You can modify the name of your page and even your band’s name “written” using the band settings options. So you can share on the social networks a URL that display a page containing your music, products etc. This page itself can be shared also !   The artist pages you create can be display on Facebook, following the next step.   Step 3 : Frow now on, you just have to display this artist page on your Facebook tab ! Install the Wiseband app. You will be directed to Facebook. Click on “I’m an artist“. iamanartist You will have to be connected to your Wiseband account, if you are not already. If you are connected on Wiseband, the list of the Facebook pages you manage appears with a button pointing out if your Wiseband artist’s page are displayed. Firstly, choose the Facebook page you want the artist’s page to be displayed on, by clicking on “Page not set for Wiseband shop“. mybands   You can only associate one Wiseband artist page to one Facebook page at once. When a Wiseband artist’s page is already associated to your Facebook page, the app button appears in blue color with the comment “Assigned band: … ” like here with the second band. Choose the Facebook page of the band you want to add a new Wiseband tab on, again, then click on “Valider“.   page_is_set_with
  Choose the Wiseband Artist’s page you want to display in your tab : select_page   ok   Here you are, your music is on Facebook. You can visualize it with Go to your Facebook tab, or customize it by adding new tabs, a banner… The Wiseband music tab has been added to your Facebook pages and you can easily post music players to your fans and drive traffic to your Facebook shop.   See you soon !
pouce

service outage for 15 minutes

Written by mousse on . Posted in News

update : Wiseband services had a 15 minutes outage for 50% of users.

cause : HAProxy

 

Wiseband is down at this moment.

The team is working to close this outage.

We’ll inform you from the blog or @wiseband.

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